bradley morris
Research-driven professional bridging technical complexity and human understanding. From enterprise B2B to fintech innovation, I've specialized in translating complex systems into actionable insights. Currently on sabbatical, immersing myself in AI/ML engineering through intensive coursework and hands-on development.
Core_Skills
Research & Communication
Mixed-methods research design, user interviews, behavioral analysis, translating insights into strategic narratives
B2B Strategy
Enterprise client management, cross-functional alignment, vendor relationships, growth acceleration
Emerging Technology
AI/ML systems exploration, fintech innovation, technology adoption patterns
Experience_Timeline
Growth Lead
@Index Coop2021-2024- Designed and implemented comprehensive customer research programs, conducting qualitative interviews and data analysis to understand fintech adoption patterns
- Built data analytics infrastructure using custom dashboards to track user behavior, engagement metrics, and product adoption across global markets
- Established end-to-end customer feedback pipelines connecting product development with user insights, growing program from initial pilot to thousands of active participants
- Led cross-functional initiatives bridging product, marketing, and customer success teams to translate complex fintech protocols into accessible user experiences
- Conducted market segmentation analysis and behavioral research to identify growth opportunities and inform strategic product positioning
Senior Account Manager
@Active Campaign2016-2021- Managed strategic relationships with enterprise clients across APAC, serving as primary liaison between customer needs and product development roadmap
- Led vendor management initiatives for high-value B2B accounts, ensuring alignment between business objectives and technical implementation
- Operated in hypergrowth environment (employee #50 to 1,000+), adapting research and engagement strategies to rapidly evolving market conditions
- Facilitated cross-functional collaboration between engineering, product, and client teams to deliver customized solutions based on business intelligence
- Developed frameworks for understanding technology adoption patterns across diverse enterprise contexts and cultural markets
Current_Sabbatical
AI Engineering Deep Dive
Two-year intensive self-directed learning journey into AI engineering. Continuously exploring the newest research, training techniques, and frameworks while actively engaging with the community. Completed coursework with industry leaders including Hamel Husain & Shreya Shankar (AI Evals), Jeremy Howard (Fast.ai), Hugo Bowne (Production LLM Apps), and Kwindla Kramer (Voice Agents). Active participant in Latent Space paper and builders clubs, embracing the learn-in-public philosophy.
Education_Path
Traditional
M. Marketing
Griffith University • 2015
B. Communications
Griffith University • 2014